Where do I begin to make the right health care decisions for my family member or myself?
What should I be looking for when I am in need of a skilled nursing & rehabilitation center?
Inquire about how many years of experience the facility has in successfully treating short-term rehabilitation patients with similar conditions or surgery that you or your loved one has experienced. Tour the facility, noticing the friendliness of staff, the relaxed atmosphere, and comfortable, clean, home-like environment.
What should I be looking for when I am need of long-term care for a loved one?
When living independently is no longer an option it can be one of the most difficult decisions you can ever be faced with. Once you have toured and met the leadership staff of the facility, you need to discuss with them how they are going to meet your loved one’s needs. Not just medical, but social, emotional and spiritual, including his or her likes and dislikes from diet to activities.
What interventions will be taken to maintain as much of her independence as possible, yet at the same time how will personal and hygienic, mobility, and dietary needs be met? How will his or her privacy be respected?
Personal care plans will be developed to ensure all of your loved one’s needs are met while at the same time preserving independence. This plan of care may utilize restorative nursing and geriatric rehabilitation along with other services based on the medical team’s assessment of individual needs. Facility staff receives ongoing education on maintaining a person’s dignity and privacy. If possible speak to families who have had their loved one as a resident at the facility for their feedback.
Please explain how I am admitted to your facility?
Once you are admitted to the hospital, a discharge planner will come speak to you about your plans for rehabilitation. At that point you will need to advise the discharge planner which facility you would prefer to use for your recovery/therapy. Hospitals will usually ask for at least three choices of facilities, in the event your first choice is unavailable.
How do you get my information for review?
Ask your social worker or discharge planner to send your medical information to Boulevard Health Center for review.
What is your admission process like?
At guest registration our admission team will coordinate all aspects of the admission process with you.
We will meet personally with you and your family member or representative to help facilitate any required paperwork, complete your personal profile and assure a smooth transition to Boulevard Health Center. Please contact our admission team at guest registration at 248-852-7800 to begin the process or to answer any questions that are specific to your situation.
What should I plan to bring with me for my stay at Boulevard?
If you’re staying with us for rehabilitation, you’ll want to bring comfortable clothing that permits a free range of motion and movement such as loose fitting slacks, tops and sleepwear. This includes comfortable shoes such as athletic shoes. We also recommend you bring your preferred toiletries.
What can I expect to happen the day I am admitted?
Our team will begin with a personal assessment of your individual needs. Together with you and your physician, we’ll develop an individualized plan that is based on meeting your goals and objectives. Since a big part of getting well and going home is based on the successful completion of your therapy, we’ll get started on your therapy as soon as possible–usually in the first or second day of your stay. The intensity and duration of your therapy plan is highly individualized, and you can rest assured that our team will work closely with you to accomplish your goals. On admission day, during guest registration, a member of the admission team will need to see you or your family to complete the registration process. The admitting team member will need a copy of your health insurance cards, prescription drug card, Medicare and Medicaid cards and Power of Attorney (if applicable).
How many days a week do you offer therapy?
Our therapists are in the building seven days a week. You are individually assessed upon admission to determine your personal plan of care. The medical team, including the therapists, will determine how much therapy you will receive based on specific diagnosis, physician orders, and capabilities.
When can I expect to go home?
The length of stay is based on a number of factors including how quickly you regain your strength and mobility, what level of assistance is available to you when you return home, and the physical requirements of your home setting. We’ll work closely with you to assess your readiness to handle the tasks required in your home environment and help ensure your success.
What is respite care?
Respite care is a short stay, usually between 5-7 days. This program is available at Boulevard Health Center. Respite care is helpful if you are a primary caregiver and would enjoy a break (respite) from the daily pressure of being a primary caregiver.
What does respite care cost?
Respite care costs depend on the level of care the guest may require. We encourage you to speak with the admissions team for guest registration to review the individual options available by calling (248) 852-7800.
During your Stay:
Can I bring my own medications from home?
No, for many reasons you cannot bring your own medications. The facility will order all your medications directly from the contracted pharmacy. The hospital from which you are being discharged will provide the facility with a list of current medications you are taking. The physician assigned to your care will be contacted for admission orders and your medications will be obtained from the pharmacy.
What are the visiting hours?
The front lobby hours for Boulevard Health Center are from 8:00 a.m.- 8:30 p.m. M-F and 8:30 a.m.-8:00 p.m. on weekends and holidays. However, we recommend your guests visit you between the hours of 10:00 a.m. – 8:00 p.m., that way you are up and dressed and breakfast has been served.
Are children welcome to visit?
Yes. Children accompanied by an adult are very welcome to visit.
Do you allow pets to visit?
Yes. Pets need to be house broken, well behaved and on a leash. Please bring a copy of pet’s current vaccine records before entering resident areas and give them to the receptionist.
Can my family dine with me at the facility?
Yes. Boulevard Health Center does offer guest meals that are available at a nominal charge. We ask that you send your request into the front reception desk at least two hours before the meal is to start. The meal can be served in your room or in one of our dining rooms.
Besides my attending physician, do you have a podiatrist, eye doctor, or dentist?
Yes, ancillary physicians are available when needed as well as mental health professionals.
What health insurance does Boulevard accept?
Boulevard Health Center accepts a variety of health insurances including HAP. We also participate in the Medicare and Medicaid benefit programs. While most expenses are covered, the final costs vary depending on your individual health care insurance program. Our admissions team will be happy to assist you.
What does my insurance cover?
Each insurance program has specific coverage benefits. While you are most welcome to inquire about coverage with our admission team, we strongly urge you to contact your individual insurance provider for an explanation of your specific benefits.
What is Medicare?
Traditional Medicare is a federal health insurance program for people 65 and over or under 65 with certain disabilities or end-stage renal disease. Please note that there are additional Medicare insurance programs available to you that have different criteria than the traditional plans that are listed below. We recommend that you contact your insurance company directly for a more detailed outline.
Traditional Medicare has FOUR main parts:
- Part A (Hospital Insurance) Most people don’t have to pay for Part A
- Part B (Medical Insurance) Most people pay monthly for Part B
- Part C (Medicare Advantage) Private fee for service/PFFS
- Part D (Prescription Drugs Coverage)
For more information please click here.
What qualifies me for traditional Medicare benefits?
Medicare does not automatically cover nursing home care. In order to receive traditional Medicare benefits in an extended care facility the following conditions must be met:
- You must have a minimum of a three day in-patient hospital stay prior to admission.
- Admission to an extended care facility must take place within 30 days of discharge from the hospital.
- You must meet the skilled care criteria as defined by Medicare.
The maximum number of days that you may receive Medicare coverage for is 100 days. There is no guarantee that you will receive ALL 100 days. You must remain at a “skilled” level of care as defined by Medicare in order to receive your Medicare benefits.
What does "skilled" level of care mean?
“Skilled” care, as defined by Medicare, is care that requires the involvement of skilled nursing or rehabilitation on a DAILY basis. Skilled nursing and rehabilitation staff include: Registered and licensed practical nurses, physical and occupational therapists and speech-language pathologists.
What does Medicare pay for? Are there any out of pocket expenses?
During an eligible beneficiary’s stay in a skilled nursing facility, payment is as follows:
Traditional Medicare pays 100% of the bill for the first 20 days. No secondary insurance is required (i.e., Blue Cross).
From the 21st day through the 100th day, there is a daily co-insurance rate. The co-insurance rate is adjusted yearly by Medicare. The co-insurance rate for the 2014 calendar year is $152.00. Medicare will pay the balance on approved Medicare stays. Please note that your secondary insurance may cover this co-insurance. Again, we advise you to contact your insurance company directly for more information.
If your policy does not cover the daily co-insurance, or you do not have co-insurance, then you will be responsible for the payment. The facility will verify any secondary insurance to be sure that the coverage is active.
Other out of pocket expenses not covered by ANY insurance include personal items such as: beauty and barber shop services, guest meals, telephone or television charges and wheelchair van transportation.
What is Medicaid?
Medicaid is a state and federally funded program that assists residents who are economically not able to pay for their nursing home costs and/or have no medical insurance or inadequate medical insurance. Guidelines for the Medicaid program are set by the federal government, but each individual state establishes their program’s eligibility requirements. For more information about the Medicaid program click here or contact our admission team at (248) 852-7800.
Boulevard Health Center
3500 W. South Boulevard, Rochester Hills, MI 48309